Frequently Asked Questions – Meridian Blue Apparel
What are the care instructions for the garments?
We recommend machine wash cold, inside out, with like colors. Please only use non-chlorine bleach when needed. Tumble dry low heat. Do not dry clean. Do not iron decorated garments.
Is there a minimum order size?
There are no order minimums.
All orders of less than $100 do carry a shipping and service fee of $15.00.
All orders over $100 ship for free!
Where do I find product pricing?
The pricing on this website is for direct to consumer/ retail.
How do I pay for my garments?
We accept Visa®, MasterCard®, and American Express®. Please contact customerservice@meridianblueapparel.com for further questions.
Do you offer private label programs?
Yes, we offer highly competitive private label programs with custom design, all manufactured to your specifications. Please contact:
Tobin Kelley | tkelley@m3-global.com
Clif Jordan | cjordan@m3-global.com
Where do you ship from?
We ship from our warehouse operations in the Dallas/Ft.Worth area located in Garland, Texas.
Do you have the PMS codes for each color?
Yes, you can view our PMS (Pantone Matching System) codes by contacting customerservice@meridianblueapparel.com for details.
I have a question about a return. Who should I speak to?
For more information on returns, please contact customerservice@meridianblueapparel.com for details.
Do you sustainable materials?
Meridian Blue Apparel and its partners are proud to work with and support many initiatives for sustainability and the environment. If you have a specific question, please email us at customerservice@meridianblueapparel.com.
Can I set up an account?
Yes. Click here to set up an account.
Order shipment notice
When your order has shipped, you will receive notification and a tracking number.
You can also check your order status by logging in and visiting the My Account section.
How do we ship?
Orders ship via our preferred carriers including UPS®, Fed-X Ground®, and others.
Please note: we do not ship to PO boxes.
Please allow 1-2 business days to process your orders.
To ensure the safety of large orders we may require a signature and proof of identity on delivery for all cartons over $300.
What if delivered merchandise is damaged?
ALWAYS inspect your merchandise before printing. We do not accept returns on decorated or washed garments.
All claims for shortages and damages must be made within 10 days of receipt of merchandise.
What is your return and refund policy?
We value our customers’ satisfaction and will do everything possible to work with you on overages, shortages, and damaged product claims.
We do require that all order issues be reported to our Customer Service Team within 10 days from merchandise receipt at customerservice@meridianblueapparel.com.
For other questions, please contact us at customerservice@meridianblueapparel.com.
Monday – Friday, 8:00 a.m. – 4:30 p.m. CST